We are very grateful to Susan for the excellent help she has provided in arranging our holidays over the years.
She has a real ability to ensure that the smallest details are not overlooked, even when dealing with complicated family bookings.
Her advice, often based on her own experiences, is invaluable and her professionalism and reliability are second to none.
When our New York holiday was recently cancelled due to COVID-19, Susan ensured a highly appreciated full and prompt refund and quickly alleviated any concerns.
David and Sue Fowler