Susan has been helping with our travel choices since booking our first cruise in 2013.
We were a party of four, very particular, with high expectations and differing wants from our holiday. With Susan's industry knowledge, her own travel experience and honest approach, she found us the perfect option, really delving into our interests and coming up with the suggestion of a Caribbean cruise.
We were a bit nervous as none of us had previously cruised, but we took a leap of faith and couldn't have asked for any better.
We had a blast, our expectations totally exceeded and with Susan's encouragement we not only experienced a new way of holidaying but have since created some amazing family memories that will be treasured forever.
What makes Susan stand out is that you can feel that she cares. She invests time to get to know you, always gives an honest response to any question and sincerely wants you to have the best possible experience, thereby developing a real trust in her recommendations.
Since that first trip we have enjoyed many adventures, including our most recent trip to Canada - somewhere we had always wanted to go but didn't know where to begin.
With Susan's incredible wealth of knowledge, she organised the holiday of a lifetime, spending hours talking about what we wanted to experience and being realistic about what we could cover without being too exhausted to enjoy it!
Her itinerary included all the key landmarks and a mixture of travelling across the country by car, the Rocky Mountaineer train and then a seven-day cruise. Our experiences were breathtaking, every little detail had been thought through and Susan had even tipped off the hotel about my in-laws anniversary, a gesture that will never be forgotten.
You will not find a better personal travel adviser.
Rob and Claire Stewart