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"Susan provides a real lesson in how to build a lasting connection and trust" - Derek and Elma
In a world where customer service often seems no longer to be a high priority, Susan provides a real lesson in how it should be done and...
Feb 1, 2021


Susan's Blog: Where I should have been in 2020
What a peculiar year 2020 was. I guess the pandemic has provided me with an excuse to talk about all those places where I have not been...
Dec 30, 2020


"Susan is extremely helpful, accommodating and easy to talk to" - Karen
Susan is undoubtedly my “go-to” travel expert - she provides an exceptional service and I cannot recommend her highly enough. She is...
Dec 16, 2020


"Susan planned everything with such precision" - Beverley
Susan came highly recommended by my son, following a fantastic tailor-made adventure that she had pieced together for him. My sister and...
Dec 11, 2020


Susan’s Blog: Iceland - "The Land of Fire and Ice"
An interesting fact... whilst writing a piece about inspiring train journeys, I was reminded that there are no public railways in...
Dec 6, 2020


"Everything is handled with the utmost professionalism and efficiency" - David and Pauline
Susan has now been organising our holidays for more than ten years. Whether she is accommodating just ourselves or the several group...
Nov 17, 2020


"Susan provides a first-class service with an outstanding level of communication" - Ian
We had used several travel companies over the years to organise our holidays but fortunately we found the best in Susan Pentelow in 2015...
Nov 17, 2020


"Susan consistently delivers a fantastic service"- Tarun and Hema
Susan consistently delivers a fantastic service, always meeting our requirements, including the big challenge of the budget and with her...
Nov 10, 2020
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