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“Susan always comes up trumps in finding the perfect destination” - Deborah
Susan is a brilliant travel agent. She is extremely knowledgeable, well-travelled, helpful and incredibly conscientious, always coming...
Jan 16, 2021


“Susan will only book you a holiday if it fits your criteria” - Neil
Susan is always my first stop when considering travel options and holidays. She always takes the time to survey and carefully study all...
Jan 12, 2021


"She has a real ability to ensure that the smallest details are not overlooked" - David and Sue
We are very grateful to Susan for the excellent help she has provided in arranging our holidays over the years. She has a real ability to...
Jan 8, 2021


"Susan will always find us the best options at the best price" - Penny and Bob
Susan has been our travel consultant for several years and will always be our first port of call when considering future holidays. She...
Jan 8, 2021


"Susan delivers a personal and exceptional level of customer service" - Ana
Susan is the best travel agent we could wish for, always taking the time to understand our requirements and delivering a valued, personal...
Jan 4, 2021


"Susan's attention to detail is glorious. No problem is too small to deal with" - Stuart
Everything that I have booked through Susan has been superb. Her attention to detail is glorious. No problem is too small to deal with. I...
Dec 23, 2020


"Susan’s meticulous attention to detail gives us complete peace of mind" - Kevin
We were lucky to discover our travel specialist, Susan J Pentelow, quite by chance and have booked many different types of holidays with...
Dec 18, 2020


"Susan always handles our holidays with efficiency, courtesy, good humour and speed" - The Robinsons
We met Susan’s parents on a Caribbean cruise and became friends. On a visit to see them a few years back, we were introduced to Susan and...
Dec 16, 2020


"Susan is extremely helpful, accommodating and easy to talk to" - Karen
Susan is undoubtedly my “go-to” travel expert - she provides an exceptional service and I cannot recommend her highly enough. She is...
Dec 16, 2020


"Susan planned everything with such precision" - Beverley
Susan came highly recommended by my son, following a fantastic tailor-made adventure that she had pieced together for him. My sister and...
Dec 11, 2020


"Susan did a wonderful job to make my 30th birthday so special" - Victoria and Scott
We were keen to celebrate my 30th birthday in New York so my dad recommended speaking with Susan at Holidaysplease to help us piece...
Dec 6, 2020


"Susan has a remarkable ability to get to know her clients and what will appeal to them" - Simone
From our very first cruise booking with her several years ago, we knew that Susan would become an integral part of our holiday...
Nov 26, 2020


"Susan thought of absolutely everything and planned every detail to perfection" - Terry and Alison
Susan could not possibly have created a better holiday of a lifetime to Canada for us - it was flawless from beginning to end. She...
Nov 26, 2020


"What makes Susan stand out is that you can feel that she cares" - Rob and Claire
Susan has been helping with our travel choices since booking our first cruise in 2013. We were a party of four, very particular, with...
Nov 24, 2020


"Susan couldn’t have been more helpful" - Pat
I was about to finalise the cruise holiday that I had self-researched online when fate intervened, and Susan got in touch. She couldn’t...
Nov 22, 2020


"Susan gets as excited about our holidays as we do!" - Anne and William
We have been using Susan's services for almost a decade, during which time she has organised everything from both long haul and European...
Nov 19, 2020


"Everything is handled with the utmost professionalism and efficiency" - David and Pauline
Susan has now been organising our holidays for more than ten years. Whether she is accommodating just ourselves or the several group...
Nov 17, 2020


"Susan provides a first-class service with an outstanding level of communication" - Ian
We had used several travel companies over the years to organise our holidays but fortunately we found the best in Susan Pentelow in 2015...
Nov 17, 2020


"Susan is a highly valued travel expert and outstanding communicator"- Monna
I was looking to arrange a first cruise experience and a trusted friend recommended speaking with her travel adviser, Susan Pentelow....
Nov 15, 2020


"Susan was simply superb" - Ian
I found Holidaysplease and Susan a few years ago when planning a major adventure to Hawaii. Susan was simply superb, answering lots of...
Nov 14, 2020
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