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"Susan has a remarkable ability to get to know her clients and what will appeal to them" - Simone
From our very first cruise booking with her several years ago, we knew that Susan would become an integral part of our holiday...
Nov 26, 2020


"Susan thought of absolutely everything and planned every detail to perfection" - Terry and Alison
Susan could not possibly have created a better holiday of a lifetime to Canada for us - it was flawless from beginning to end. She...
Nov 26, 2020


"What makes Susan stand out is that you can feel that she cares" - Rob and Claire
Susan has been helping with our travel choices since booking our first cruise in 2013. We were a party of four, very particular, with...
Nov 24, 2020


"Susan couldn’t have been more helpful" - Pat
I was about to finalise the cruise holiday that I had self-researched online when fate intervened, and Susan got in touch. She couldn’t...
Nov 22, 2020


"Susan gets as excited about our holidays as we do!" - Anne and William
We have been using Susan's services for almost a decade, during which time she has organised everything from both long haul and European...
Nov 19, 2020


Susan's Blog: Sandals Negril, Jamaica
I am not normally one for sitting still and not doing too much of anything on holiday but from time to time, one of these breaks is just...
Nov 18, 2020


"Everything is handled with the utmost professionalism and efficiency" - David and Pauline
Susan has now been organising our holidays for more than ten years. Whether she is accommodating just ourselves or the several group...
Nov 17, 2020


"Susan provides a first-class service with an outstanding level of communication" - Ian
We had used several travel companies over the years to organise our holidays but fortunately we found the best in Susan Pentelow in 2015...
Nov 17, 2020


"Susan is a highly valued travel expert and outstanding communicator"- Monna
I was looking to arrange a first cruise experience and a trusted friend recommended speaking with her travel adviser, Susan Pentelow....
Nov 15, 2020


"Susan was simply superb" - Ian
I found Holidaysplease and Susan a few years ago when planning a major adventure to Hawaii. Susan was simply superb, answering lots of...
Nov 14, 2020


"The whole experience was constructed perfectly" - Brenda
Our paths first crossed with Susan’s when we were in search of a tailor-made adventure to Canada to celebrate our Ruby wedding...
Nov 14, 2020


"The outcomes have been exactly what we wanted every time" - Juliette
We are incredibly happy and privileged to have Susan as our personal travel adviser - she is a pleasure to deal with and we trust her...
Nov 10, 2020


"Susan consistently delivers a fantastic service"- Tarun and Hema
Susan consistently delivers a fantastic service, always meeting our requirements, including the big challenge of the budget and with her...
Nov 10, 2020


"Her knowledge and enthusiasm are infectious"- Kathy and Clynt
Susan was thankfully recommended by a colleague and has since masterminded several fantastic holidays for us. She is so good at listening...
Nov 7, 2020


Susan Pentelow has completed the Air Canada online training course
I am delighted to have successfully completed the online training course for Air Canada to add to my collection of specialist online...
Oct 11, 2020


Susan Pentelow has completed the Atlantic Canada online training course
I am delighted to have successfully completed the online training course for Atlantic Canada, to add to my collection of specialist...
Jan 16, 2015


Susan Pentelow has completed the Quebec online training course
I am delighted to have successfully completed the online training course for Quebec, to add to my collection of specialist online training.
Dec 2, 2013


Susan Pentelow has completed the online training course for the Province of Quebec
I am delighted to have successfully completed the online training course for the Province of Quebec, to add to my collection of...
Oct 26, 2012
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